by Fraser Henderson | Mar 3, 2023 | Frontpage
Most people would agree that there is a difference between consultation and engagement – an idea supported by plenty of official guidance which distinguishes between the two. That said, there has always been an argument that engagement is an integral part of...
by Fraser Henderson | Feb 27, 2023 | Frontpage
A common problem with consultation and engagement exercises is the relay of information or facts. For example, a health service may talk about changing A&E to an urgent/emergency care model but fail to define what A&E did in the first place. Getting this...
by Fraser Henderson | Feb 18, 2023 | Frontpage
Edit : Turns out that you’ll get the most out of ChatGPT if you learn how prompting works. ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ You might have heard a lot about AI recently and how it is set to disrupt a number of industries. For...
by Fraser Henderson | Feb 10, 2023 | Frontpage
“Employee led business change” is about enabling the voice of an employee for the benefit of business. We’ve taken a look at the Balfour Beatty scheme called “My Contribution”. My Contribution is about people and engagement, with individuals stepping...
by Fraser Henderson | Jan 30, 2023 | Frontpage
A rather important consultation on draft legislation to support identity verification emerged from government in January this year. You can imagine the headlines – “The beginning of the end for privacy and freedom?”. Probably a good idea to do the...
by Fraser Henderson | Jan 17, 2023 | Frontpage
It’s a common misconception that consultation is a vote but even those “in the know” realise that a popular outcome is the best way to justify a change. Focusing on the numbers is not entirely helpful; questions should instead be raised about representation and the...