How to create a citizen-centric culture

How to create a citizen-centric culture

One thing is for sure, if you’re about to embark on a system reset and develop a citizen centric culture then everybody needs to be in. While a policy refresh might help, the underpinnings of any approach should be to develop the appropriate values in the people that...
Lay of the land

Lay of the land

We’ve been busy looking at every local authority website across the UK to try and determine how public consultations are presented. The results vary from very organised to virtually nonexistent – with just over half of local authorities just listing...
Eyes wide open at the post-consultation phase

Eyes wide open at the post-consultation phase

This article was kindly written for ACEP by Andy Mills (a seasoned consultation and engagement professional) The robustness of plans needed after a consultation has concluded is easily underestimated.  It’s quite the tragedy if an otherwise robust dialogue phase is...
Planning makes perfect

Planning makes perfect

With over £100bm of new linear infrastructure projects planned between now and 2030, consultation and engagement professionals who work in the planning sector are going to be busy.  And it’s not just the benefits of the required changes that are at stake…without...
Engaging older people

Engaging older people

Engaging older people is often overlooked in the attempt to rectify pitiful levels of engagement among young people.    Given that they have the most lived experience, this really doesn’t make sense – particularly as staying socially engaged is known to improve health...