by Fraser Henderson | Jun 14, 2023 | Frontpage
Setting expectations, doing the research and communicating clearly are critical when it comes to designing and implementing schemes – the old adage of applying ‘good manners and common sense’ holds strong in almost all scenarios. It’s easy to get carried away with...				
					
			
					
											
								
							
					
															
					
					 by Fraser Henderson | May 26, 2023 | Frontpage, Uncategorized
Green engagement is going strong.  Citizens assemblies and national dialogues have teased out multiple climate conversations but they always seem to under-deliver.  In fairness, there is evidence of positive impact – often because government, nationally and locally,...				
					
			
					
											
								
							
					
															
					
					 by Fraser Henderson | May 18, 2023 | Frontpage
When fellow guru Jonathan Bradley sent me a message asking me “what would the ultimate citizen engagement platform look like?”, it got me thinking. Interconnected worlds have interconnected problems.  Take global food security, climate change or economic stability as...				
					
			
					
											
								
							
					
															
					
					 by Fraser Henderson | May 5, 2023 | Frontpage
A truly British invention, the humble questionnaire has been the ‘bread and butter’ of collecting feedback since it was invented circa 1800.  You could, therefore, be forgiven for considering them old fashioned compared to modern interactive and immersive...				
					
			
					
											
								
							
					
															
					
					 by Fraser Henderson | Apr 27, 2023 | Frontpage
Today saw the launch of the Gambling Act Review White Paper which attracted much attention, partly because it proposed that new measures were subject to further consultation.  During the lively debate, one opposition MP said “Today is a momentous occasion that many...				
					
			
					
											
								
							
					
															
					
					 by Fraser Henderson | Apr 27, 2023 | Frontpage
There is a new crisis brewing in the wake of the pandemic and it concerns our modified behaviours.  In shaping a more digital future, assumptions around supply and demand are creating inequalities.  For example, bank branches are closing ‘en-masse’ as customers have...