Engagement technology and democratic corrosion

Engagement technology and democratic corrosion

Digital democracy is getting a hard time.  Governments are increasingly suspicious of surveillance and discrimination by algorithm, not to mention growing awareness of foreign cyber interference.  A recent EU report paints a dark picture of democratic corrosion –...
Why you need a more realistic avatar

Why you need a more realistic avatar

When fellow guru Jonathan Bradley sent me a message asking me “what would the ultimate citizen engagement platform look like?”, it got me thinking. Interconnected worlds have interconnected problems.  Take global food security, climate change or economic stability as...
Online questionnaires are not all equal

Online questionnaires are not all equal

A truly British invention, the humble questionnaire has been the ‘bread and butter’ of collecting feedback since it was invented circa 1800.  You could, therefore, be forgiven for considering them old fashioned compared to modern interactive and immersive...