by Fraser Henderson | Jul 13, 2023 | Frontpage
We should start with the caveat that this is a rare scenario – more often than not, citizens are demanding more consultation or engagement and government is generally trying to become more participatory. However, there are some basic ‘rules of thumb’. Firstly,...
by Fraser Henderson | Jun 23, 2023 | Frontpage
Digital democracy is getting a hard time. Governments are increasingly suspicious of surveillance and discrimination by algorithm, not to mention growing awareness of foreign cyber interference. A recent EU report paints a dark picture of democratic corrosion –...
by Fraser Henderson | Jun 14, 2023 | Frontpage
Setting expectations, doing the research and communicating clearly are critical when it comes to designing and implementing schemes – the old adage of applying ‘good manners and common sense’ holds strong in almost all scenarios. It’s easy to get carried away with...
by Fraser Henderson | May 26, 2023 | Frontpage, Uncategorized
Green engagement is going strong. Citizens assemblies and national dialogues have teased out multiple climate conversations but they always seem to under-deliver. In fairness, there is evidence of positive impact – often because government, nationally and locally,...
by Fraser Henderson | May 18, 2023 | Frontpage
When fellow guru Jonathan Bradley sent me a message asking me “what would the ultimate citizen engagement platform look like?”, it got me thinking. Interconnected worlds have interconnected problems. Take global food security, climate change or economic stability as...
by Fraser Henderson | May 5, 2023 | Frontpage
A truly British invention, the humble questionnaire has been the ‘bread and butter’ of collecting feedback since it was invented circa 1800. You could, therefore, be forgiven for considering them old fashioned compared to modern interactive and immersive...