Back to member dashboard Suggest an addition Featured solution providers (We do not endorse any particular provider but these are ACEP members) Category Agencies and experts Digital solutions and tools Collaboration tools Consultation platforms Ideation tools Online voting and polling Questionnaire bulder Social media related Stakeholder relationship management Video meetings Enhancing workshops Facilitators Sign language and interpretation Social Reporters Voting and polling FEATURED International Advocacy Marketing Youth engagement Select tag Sort by Title Newest Oldest A slick questionnaire builder platform by the same people as VideoAsk. The questionnaires can be embedded into other websites for portability and the functionality extends to the creation of quizzes. Put simply, the software is designed for capturing, tracking and analysing interactions. This tool is particularly useful for analysing qualitative and quantitative data. Consultors use it to manage relationships and stakeholder interactions at scale. And it helps them avoid project delays, failure and reputation risks. eForm is a low cost WordPress plugin that allows you to create multiple questionnaires. It has advanced functionality such as branching and can be used to design quizzes. There are additional plugins which extend the functionality such as the ability to take payments or store answers in an SQL database. Your Priorities is an open source online idea generation, deliberation & decision-making social networking platform. Institute for Electronic Participation (INePA) is an independent, non-profit, non-governmental organisation established in 2007. Institute is professionally oriented on digital democracy research & development and information society policy advocacy. Urban Vision Enterprise is a social enterprise providing professional services in planning, regeneration, economic development and third sector organisational development. Participatr - Digital consultation and community engagement Participatr creates intuitive, accessible and unintimidating digital platforms for public participation in built environment projects. Tractivity is a cloud based stakeholder relationship management tool. This means that it has been designed to capture and track all one-to-one conversations, mass communications and relationships between individuals and groups which can then serve as the evidence base for a consultation. By collating all the online and offline feedback in one place, either by email or through letters, surveys and even events, the collective analysis of views, issues raised becomes that much easier. Moreover, there is no need for a separate stakeholder database as it’s all in one place. CitizenLab offer an easy to use and comprehensive consultation suite which features advanced natural language processing and offers a range of features such as ideation/survey and geospatial feedback. It can integrate with third-party survey software such as TypeForm and there are a range of reporting/project templates. The International Association of Facilitators (IAF) is a participatory organisation with members in more than 65 countries. As a professional association, we set internationally accepted industry standards, provide accreditation, support a community of practice, advocate and educate on the power of facilitation and embrace the diversity of facilitators. The raison d’etre of MutualGain is to empower organisations and communities to reconnect in the social space, which lies between the state and the individual. Ultimately, we aim to promote greater participation and active citizenship within our democracy and increase social capital, for the mutual benefit of all. Lincolnshire Brand & Business Content Photographer, helping eco-conscious businesses build connections and expert social reporter An idea collection platform SitePodium is an App that facilitates quick and easy communication with local residents and commuters and is intended for use with construction projects. We aim to create delightful user-centred products that fit into children’s and young people’s lives, providing excellent customer service while always keeping the end user in mind. Our portfolio includes products such as SHOUT – child friendly surveys built from a co-produced question bank. Checkmarket is a Belgian cloud-based questionnaire builder solution. Kingfisher Commons is a research consultancy and community academy based in England. Coosto is a low cost social listening platform. You can set-up multiple queries and create thematic dashboards which can be shared with others as web pages. A low cost but well established survey platform which provides a range of templates and questions sets for rapid survey development. An idea sourcing platform by Delib Feedback Frames are simple analogue tools for secret score voting on many options. Participants rate each idea by dropping a token in a range of slots that are hidden by a cover, with results later revealed as a visual graph of opinions. We are a specialist communications and engagement consultancy working on built environment, healthcare and renewable energy projects across the country. Kahoot is a multiplayer quiz building (“learning games”) platform. Create highly engaging quizzes which can be run on the fly quickly and easily using block based building tools. Community engagement and service change agency who specialise in the heath sector. Community, Media Relations, Copyrighting and specialist knowledge of planning consultations Experts in public consultation, insight research, needs assessments, evaluation and surveys. Tonic also have experience in employee consultation. Miro is a virtual whiteboard which can be used for live collaborations, such as during a webinar or conference call. It features a number of different canvases and sharing modes – to this extent is very flexible in terms of the different ways people can interact. Making places interactive so you can effectively engage with your community. By inviting citizens to interact with the things that they use every day and the things that make up the world around them (for example: lamp posts, parking meters, bus stops, statues and shop fronts), we are encouraging the general public to better understand an area or space and give real-time feedback. I work as a facilitator, trainer and consultant. I help groups, teams, organisations and networks work more effectively together to bring about lasting change. I am a IAF Certified Professional Facilitator | Master (CPF | M), an ICA Certified ToP Facilitator (CTF) and an experienced lead trainer and licensed provider of ‘ICA’s ‘ToP’ facilitation training. I work online and face-to-face, from home in central London where I live with my husband. ASV is focused on providing innovative engagement, consultation, research, insight, evaluation, service design and public sector strategy Qualtrics is a fully fledged survey tool which is used widespread in academic circles but also by some government departments. One of its key advantages is the ability to produce highly accessible designs and the software provides assistive design help. Citizen Space is a traditional consultation tool that uses surveys to solicit views from consultees. It is the way that these are organised which is particularly effective – for example, the integrated and citizen facing consultation database means that consultations are neatly aggregated. For this reason, the solution is often used as a ‘wrap-around’ for engagement activity from across an organisation. Consultations can have their own summary narrative page and a full suite of back-office analysis tools are provided – including reports and tagging tools for basic qualitative data analysis. More recently, Delib have launched Citizen Space Geospatial, an add-on that enables mapping and the collection of geospatial feedback. CiviQ’s cloud based public consultation platform, OpenConsult, powers interactive consultations. GIS and comment based responses can be published during consultations, supporting knowledge-sharing in communities, fostering dialogue, saving cost and increasing transparency. OpenConsult supports all types of consultations including planning. Graphical polling software for embedded use in articles to generate micro-engagement. An online decision making platform based in Canada. Ethelo helps communities make decisions based on reliable, consensus-driven insights. An independent partnership dedicated to sustainable development, participatory democracy and creativity. We work through design, music, higher education, research and writing This is a simulation solution that can be used to communicate budget decisions and drive discussion around budget consultation or use of resources, using real numbers. It can operate in a ‘meeting mode’ for live gatherings or work offline on an individual basis. The taxpayer receipt App gives residents a breakdown of how they contribute to local services based on a number of inputs. Manage all aspects of stakeholder engagement from a single, intuitive tool that embraces the PLAN-ENGAGE-MEASURE methodology best practice. Borealis centralizes all stakeholder-related data, keeping it instantly accessible to team members from any location or device. Neighborland is a public engagement platform designed for government agencies, developers, and civic organizations. Our software is the only solution designed for planners to collaborate with their stakeholders in an accessible, participatory, and equitable way. HVM specialises in using social research techniques such as the design, facilitation and reporting on dialogue, focus groups and community mapping to put people’s views at the centre of big issues Formerly BTT EngagementHQ. EngagementHQ offers a spectrum of engagement tools ranging from open tools such as online discussion forums, idea sharing, Q&A, storytelling, guestbooks and interactive mapping to the more traditional tools such as surveys, petitions submissions and quick polls. A complete platform, EngagementHQ also features, consultation project news feeds, information resources such as video and image galleries, consultation FAQs, key dates, project timeline and document library, an integrated participant database and management system including capacity to add notes to participant (consultee) records with e-news functions and advanced analytics and reporting including text analysis, cross analysis and tagging capabilities. HiCo provides a wide range of practical help, advice and support options primarily (but not exclusively) to public sector and not for profit organisations including the NHS, Local Authorities, Housing Associations, Care & Support Providers and Charities. Home | Dedoose Tool for analysing qualitative data (many different types). Data can be imported directly from other systems like SurveyMonkey. Workplace is an online platform designed to bring together people as members of a closed community. Those members can engage with each other, such as in sub-groups. The solution works well for creating an online panel. For example, members are recruited or invited to join a managed community (possibly a stratified sample of the community) which can act as a ‘sounding board’ for issues or proposals. The platform incorporates a number of engagement tools and integrations such as an events module and live video capabilities. Pages of information can be authored in multiple languages/translations which is great for engaging in multi-lingual communities, for Welsh consultations and overcoming barriers to participation. We apply more than 25 years of expertise in infrastructure and the built environment to understand your challenges, audiences and objectives. We’ve helped pave the way for some of the most ambitious, society-changing projects UK-wide and delivered impactful communications strategies that help achieve business objectives. We believe that by building from success in improving communities of all sizes, restoring faith in democratic engagement one constituency at a time, we will thereby help forge solutions that will mount to a global tide of change. SmartSurvey is a tried and tested , cloud-based questionnaire builder which features all of the ‘must-have’ features such as advanced skip logic and the ability to publish multi-lingual questionnaires. Simple to use with powerful features, there are a wide variety of question types to keep consultees engaged. Consultors benefit from full branding and data export control as well customisable reporting tools. All data collected through SmartSurvey is stored and backed up on UK/EU servers which adheres to the Data Protection Act laws. ORS is a full service social research agency providing quantitative and qualitative research across the UK for public, voluntary and private sector organisations. VideoAsk is a graphical questionnaire builder. It uses video to present discussion points and allows Consultees to respond using traditional text, sound or video. You can use conditional logic and it features speech to text transcription in a number of European languages. **check ACEP member page for % discount** Commonplace is a digital engagement, insight, and consultation tool designed for the public sector. The platform was designed from the ground up for councils and developers undertaking regeneration. As such, it features advanced tools for dialogue around maps and place. A communications agency that also runs consultations, mainly for the public sector Wipster is a tool for video led collaboration where participants can place comments on a video stream. It is typically used by teams who are in a video production phase but can also be used to solicit more general feedback. Aurora Engagements is a small, responsive and flexible consultancy helping clients to develop people-centred solutions to their stakeholder engagement and social value challenges and opportunities within the Built Environment. Konveio is the leading solution for collaborative commenting on documents or texts. For example, in the development of new policies or new legislation. It is a rather niche form of consultation but could be particularly well suited to commenting on drafts or the output/outcome of a consultation. We are a specialist communications and engagement consultancy working on built environment, healthcare and renewable energy projects across the country. We are all about making communities’ voices heard through research, engagement and consultation Involve Interpreter provides support for Deaf British Sign Language users and Lip readers through a range of video communication services and spoken language interpretation. We do this using the best-in-class video technology to give all our customers access to specialist language professionals using our safe and secure video portal. Our team has years of experience across a broad range of disciplines, including Public Relations, Brand Development, Storytelling for Business, Training in Media Skills, Crisis Communications, Presentation and Communications in Leadership…… and more. Jitsi is a set of open-source projects that allows you to easily build and deploy secure video conferencing solutions. At the heart of Jitsi are Jitsi Videobridge and Jitsi Meet, which let you have conferences on the internet, while other projects in the community enable other features such as audio, dial-in, recording, and simulcasting. A simple to use, cloud-based document collaboration tool. Consul Project Open source public engagement platform including voting features StakeTracker is an advanced, purpose built stakeholder information management software solution designed to help stakeholder engagement and public consultation professionals efficiently manage communication with stakeholders, communities, and the public. It is easy to use, and designed to specifically handle all the “curve balls” that come your way as a result of the public consultation process. Converso is a managed webinar solution. It allows close management of public meetings such as management of participant questions and including the distribution of files and agendas. Decidim Free, open source consultation platform with various modules – including participatory budgeting SNAP is a well established survey software platform with a vast array of input types and advanced features such as data integration with back-office software. It is one of the few platforms that integrates well with paper – e.g. scanning using optical character recognition. Jambo is a cloud-based SRM Cloud based tool for creating live interactive Polls, Quizzes, and Word Clouds for the purposes of audience engagement. 1KA is a low-cost (open source) survey tool created by the Faculty of Social Sciences, University of Ljubljana. It includes the ability to create multi-lingual surveys and includes a number of nice touches such as social login. A bespoke consultation platform aimed at supplementing the work of the planning consultants. Built-in GIS functionality is a particular strength.