• Full Time
  • London or Manchester
  • £43,813.00 GBP / Year
  • Salary: £43,813.00
  • July 15, 2024

Website Transport Focus

About us

We are the voice of Britain’s transport user. We ensure they’re at the centre of tomorrow’s policy decisions and that future investment in the transport network is focused on their needs and experiences. We listen to the public and find out their experience of using, or trying to use, Great Britain’s railways and England’s bus, tram and major road networks. We bring together transport providers and share these views so problems can be fixed but if they are more challenging to resolve, publish an improvement plan. Our analysis, drawn from data and insight across the industry, puts the voice of the transport user at the heart of decision making – in Westminster, Cardiff, Holyrood and with the Mayors of our great city regions.

We have recently undergone a full organisation restructure to set us up to succeed. As a result, there is a significant amount of change happening internally at the same time as changing how we deliver more impact for external stakeholders through our business plan.

And that’s where you come in!

This is an exciting opportunity for you to join an ambitious organisation at a pivotal time for transport users and for our people.

Job description

What you will do 

  • Spot issues, understand what’s happening on the ground and horizon scan for developments that may affect transport users
  • Manage and work on multiple projects across modes and themes, to deliver business plan objectives
  • Prioritise work to deliver the objectives in the Business Plan while also being able to respond to external developments
  • Collaborate with colleagues in other teams, particularly Insight and Evidence and Communications and Public Affairs, to deliver maximum impact from the work we do
  • Represent Transport Focus on forums, panels and events
  • Use influence to achieve objectives
  • Form effective stakeholder relationships / networks and look for / be open to opportunities for industry partnerships and alliances
  • Use evidence from other organisations to help us achieve our objectives.

Person specification

About you

  • Excellent influential communication and interpersonal skills, with the ability to build relationships, working collaboratively and seamlessly in cross-functional teams
  • Collaborative with a willingness to contribute to projects and workstreams outside of your immediate team
  • Able to work across multiple projects and programmes of work
  • Experience of using, and able to explain complex research, data or statistics to people outside of the industry and profession
  • Produces high quality written outputs
  • Able to solve problems with a self-motivated and solutions-focused outlook
  • Tenacious, proactive, and creative in approach – and makes things happen
  • Diversity of thought, naturally challenging accepted norms. Keen to explore new and innovative ways of doing things – keeping abreast of developments inside and outside of the transport industry
  • Experienced in stakeholder engagement
  • An advocate for change, demonstrating belief and passion in the evolution of the organisation
  • Understanding and appreciation of transport and its associated challenges.

To apply for this job please visit www.civilservicejobs.service.gov.uk.